Starter
Freeforever
Run real returns through it before you pay anything.
- 1 store, 25 returns a month
- Branded customer return portal
- Your policy decides every return
For Shopify fashion brands
Returns cost you twice. Get some of it back.
Once when you refund, and again when good stock is written off. WeaveCycle checks returns before the refund and recommends, for every item, the route that recovers the most by your own numbers.
The same job, two ways
What changes when you switch it on.
Without WeaveCycleWith WeaveCycle
Refunds
Without WeaveCycleRefund first. Find out later what actually came back.
With WeaveCycleThe photo is checked against the exact variant ordered, before you refund.
Decisions
Without WeaveCycleEach return is judged by whoever picks it up.
With WeaveCycleYour written policy decides the same way every time. AI never overrides it.
Returned stock
Without WeaveCycleBack on the shelf or in the bin, by default.
With WeaveCycleEach item is valued for restock, resale, repair and recycling with your own prices and costs, and the best route is recommended. You confirm it.
Team time
Without WeaveCycleSpreadsheets, inbox threads, and status chasing.
With WeaveCycleOne queue. Clear-cut returns settle on your rules; people handle the rest.
Insight
Without WeaveCycleNo idea what returns are worth, or why they happen.
With WeaveCycleRecovered value, top return reasons, and the products driving them.
Write-offs
Without WeaveCycleItems binned with no record of why.
With WeaveCycleEvery write-off logged with its reason. Ready for the EU ban on destroying unsold goods.
Sustainability
Without WeaveCycleNothing to show for it.
With WeaveCycleEstimated CO₂e avoided, from conservative per-category estimates.
AI photo inspection
Check the item before you refund it.
Compared against what they ordered
The customer's photo is checked against the catalog image of the exact variant on the order, so a different color comes back as a mismatch.
Before the money leaves
You see a condition grade, whether it is your product, and whether the photo supports the reason — while the refund is still a decision.
Your rules still decide
Eligibility and refund amounts come from your written policy. The AI advises; it never overrides.
In the review queue
Utility jacket — Rust / L
product: mismatchcondition: Creason: unsupported
Photo shows a blue jacket; the order was placed for Rust. Heavy wear on both cuffs.
⚠ AI flagged a product mismatch — consider rejecting this item.
Plans
What your subscription gets you.
AI photo inspection is included on every plan. Prices in USD, plus any applicable tax. Billed by Shopify on your Shopify bill. If you pay Shopify in another currency, such as euros or pounds, Shopify converts the charge there.
Growth
$89per month · 1 store
The whole product, for one store.
- 500 returns a month
- Live Shopify sync
- Recovery analytics and return-reason insights
Scale
$199per month · 1 store
For one busy store.
- 2,000 returns a month
- Everything in Growth
- Unlimited seats
Running two stores or more? Multi-store starts at $169 a month for two stores, and the price per store falls as you add more. Talk to us or see full pricing.
Common questions
Before you sign up.
Does AI decide who gets a refund?
No. Your written return policy, applied by fixed rules, decides eligibility and the refund amount. The AI inspects photos and suggests; your team makes the call.
What if the AI isn't sure?
It says so: a verdict can come back as unclear, and the item goes to a person. If inspection is unavailable, the return still goes through and the item simply waits for a human to grade it.
Is my customers' personal data sent to the AI?
Names and email addresses are never sent. The model sees the return photo, the product, and the reason given.
Do I need a developer?
No. You connect Shopify from your workspace and add a Start a return button to your theme.
Can I try it for free?
Yes. Starter is free forever: one store and 25 returns a month, no card. Move to Growth when you need more.
How am I billed?
Through Shopify. Your plan appears on your Shopify bill in USD, and Shopify converts it if you pay Shopify in another currency. You change or cancel it from Shopify at any time.
What if I run more than one store?
From two stores you are on Multi-store: the same product for each store, a portfolio console to see them side by side, and a lower price per store as you add more. We set it up with you directly, so book a call.
Trust
Clear about data, security, and where AI is used.
Built for GDPR: shopper data erased on request, an EU-hosted database, analytics only after consent, and a public list of every service provider.
Get started
See it on your own returns.
Start free with one store and 25 returns a month, or book a call and we will walk through it on your catalog.